![]() I never did find a contact form, email, or chat for support-despite finding instructions on LinkedIn that were supposed to have led me to those options. ![]() Sometimes, I could not find an answer to more general questions, and sometimes, the different terminology was confusing (for example, there are no articles for “Business page,” but rather for “Showcase page”). There are probably thousands of articles-but they are overly focused. My biggest issue with LinkedIn is the support. The search feature pops up people in your network with indications of how you may be connected (for example, people your current employees are connected to). InMail works like any chat, although there are limits on who you can contact. It’s extremely easy to create and edit a profile or business page, add items, upload videos and images, and reach out to connections. If you are comfortable with social media of any kind, then LinkedIn is a no-brainer. No live chat, phone contact for free plans.(Source: LinkedIn app on Android) LinkedIn Ease of Use The LinkedIn mobile app lets you view your feed, communicate, and handle some profile updates. ![]() If you have an applicant tracking system, the Recruiter Plan lets you integrate those as well. They can view applicants without logging into LinkedIn. With Recruiter (as opposed to Recruiter Lite), you can bring in team members or clients to the conversation. As candidates reply, you can save them, make notes, and more. You can make message templates and send out group messages. You get 30 credits a month, with credits expiring after 90 days, so you don’t have to use them all in a month. Next, you can reach out to prospects via InMail. You start by creating a project, then finding your candidates and adding them to the project. Artificial intelligence also learns from your searches to make recommendations for you. You can filter searches by skills, location, or other requirements, pare down the list to those who say they are actively interested, and more. You can post job ads on your business page for free, but for active recruiting, LinkedIn Recruiter gives you access to its network of over 800 million professionals. It warns you seven days before your trial ends, which is a courtesy we don’t always see in subscribed services. After that time, it will start billing unless you cancel. LinkedIn also offers a free 30-day-trial of each Premium plan. Many SMBs find the free plan sufficient for their day-to-day needs, but you can always upgrade to a paid plan for a limited time such as when you are in a hiring surge.
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